Respecting and protecting customer privacy has been vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using it to serve you better.

Commitment to Our Customers
We maintain control over the confidentiality of our customer's information. We will not sell our customer's information to outside companies for the purpose of selling their products or services.
Our Privacy Policy is a priority of our Board of Directors, Management Team, and all other employees.

The Privacy Policy explains the following:

• Protecting the confidentiality of our customer information
• Who is covered by the Privacy Policy
• The types of information we have about you and where it comes from
• The types of information First Bank of Conroe discloses, why and with whom

Protecting the Confidentiality of Customer Information is Important To Us

We take our responsibility to protect the privacy and confidentiality of customer information very seriously. We maintain physical, electronic and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration and destruction. Our control policies, for example, authorize access to customer information only by individuals who need access to do their work. Our authorized employees, who are trained in the proper handling of customer information, have access to that information.

We do not collect information about visitors to our Website. Our Website is not transactional and exists to provide you with information about our Company. However, our online banking system, QuickConnect, is transactional, and numerous safeguards are taken to protect customer information on the Internet. Firewalls, high-level data encryption, password-controlled entry, and filtering systems are some of the measures taken to insure privacy and confidentiality.

You may contact us via e-mail; however, e-mail is not a secure communication. We encourage you to send all communications containing confidential information (such as your account number or social security number) in a letter to us at the address shown on our Website.

From time to time, we enter into agreements with other companies to provide services to us or make products and services available to you on our behalf. Under these agreements, the companies may receive information about you but they must safeguard this information and they may not use it for any other purposes.

Who is Covered by the Privacy Policy
We provide our Privacy Policy to customers when they open a new account and annually after that. We have the right to change this policy at any time by posting a new privacy policy.

This Privacy Policy applies to consumer customers who are customers or former customers of First Bank of Conroe.

Information We Have About You
First Bank of Conroe receives information about you from various sources, including information from:

• Your requests or applications for First Bank of Conroe products or services, such as your name, address, and Social Security number.
• Your transactions with us, such as your account balances and payment history.
• Consumer reporting agencies (credit bureaus), such as your credit history.

Information First Bank of Conroe Discloses
First Bank of Conroe does not disclose information it has about you except in the following ways:

• Information for Legal and Routine Business Reasons
• Information we have about you as permitted or required by law
• Information with regulatory authorities and law enforcement officials
• Information to protect against fraud
• Account information to check and statement printers
• Other information to service providers who work for us

External Site Disclaimer
At certain places on this site, there are links to other Websites. First Bank of Conroe does not endorse, approve, certify, or control those external sites and does not guarantee the accuracy, completeness, efficiency, timeliness or accurate sequencing of the information contained on them. First Bank of Conroe can not be held responsible for protecting any personal information you may provide to those websites. Please examine each external link's privacy statement before providing information.

It is our conclusion that First Bank of Conroe is in compliance with 12 C.F.R 30, Appendix B, and has complied with all requirements of the GLBA risk assessment.