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Privacy Policy
Respecting and protecting customer privacy is vital to our
business. By explaining our Privacy Policy to you, we trust
that you will better understand how we keep our customer information
private and secure while using it to serve you better.
Commitment to our customers
We maintain control over the confidentiality of our customer's
information. We will not sell our customer's information to
outside companies for the purpose of selling their products
or services.
Our Privacy Policy is a priority of our board of diectors,
management team, and all employees.
The Privacy Policy explains the following:
- Protecting the confidentiality of our customer information
- Who is covered by the Privacy Policy
- The types of information we have about you and where
it comes from
- The types of information First Bank of Conroe discloses,
why and with whom
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Protecting the confidentiality
of customer information is important to us
We take our responsibility to protect the privacy and confidentiality
of customer information very seriously. We maintain physical,
electronic and procedural safeguards that comply with federal
standards to store and secure information about you from unauthorized
access, alteration and destruction. Our control policies authorize access to customer information only
by individuals who need access to do their work. Our authorized
employees, who are trained in the proper handling of customer
information, have access to that information.
We do not collect information about visitors
to our website. Our website is not transactional and exists
to provide you with information about our company. However,
our online banking system, QuickConnect, is transactional,
and numerous safeguards are taken to protect customer information
on the Internet. Firewalls, high-level data encryption, password-controlled
entry, and filtering systems are some of the measures taken
to insure privacy and confidentiality.
You may contact us via e-mail; however, e-mail
is not a secure communication. We encourage you to send all
communications containing confidential information (such as
your account number or social security number) in a letter
to us at the address shown below.
P.O. BOX 1280
Conroe, TX 77305
From time to time, we enter into agreements
with other companies to provide services to us or make products
and services available to you on our behalf. Under these agreements,
the companies may receive information about you but they must
safeguard this information and they may not use it for any
other purposes.
Who is covered by the Privacy Policy
We provide our Privacy Policy to customers when they open
a new account and annually after that. We have the right to
change this policy at any time by posting a new privacy policy.
This Privacy Policy applies to consumer customers who are
current or former customers of First Bank of Conroe.
Information we have about you
First Bank of Conroe receives information about you from various
sources, including information from:
- Your requests or applications for First Bank of
Conroe products or services, such as your name, address,
and social security number.
- Your transactions with us, such as your account
balances and payment history.
- Consumer reporting agencies (credit bureaus), such
as your credit history.
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Information First Bank
of Conroe discloses
First Bank of Conroe does not disclose information it has
about you except in the following ways:
- Information for legal and routine business reasons
- Information we have about you as permitted or required
by law
- Information with regulatory authorities and law
enforcement officials
- Information to protect against fraud
- Account information to check and statement printers
- Other information to service providers who work
for us
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External site disclaimer
At certain places on this site, there are links to other websites.
First Bank of Conroe does not endorse, approve, certify, or
control those external sites and does not guarantee the accuracy,
completeness, efficiency, timeliness or accurate sequencing
of the information contained on them. First Bank of Conroe
can not be held responsible for protecting any personal information
you may provide to those websites. Please examine each external
link's privacy statement before providing information.
It is our conclusion that
First Bank of Conroe is in compliance with 12 C.F.R 30, Appendix
B, and has complied with all requirements of the GLBA risk
assessment.
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